Frequent Asked Questions (FAQs)

Product FAQs

What is CodeGuard?2020-07-12T02:22:25+08:00

CodeGuard is a GIT based off-site website backup & monitoring service that focuses on best practices to protect customers’ data. Passwords, databases and website backups are encrypted and secure connections are utilized if needed. Annual vulnerability testing is conducted by another agency to check for a data breach or successful hacks.

Users are notified of any changes that were made. Frequent backups and restore options are also offered to ensure your website suffers no downtime or data loss.

What is the difference between WordPress Hosting and other hosting plans?2020-07-16T00:31:32+08:00

WordPress Hosting provides your WordPress blogs / websites with a highly optimized environment to deliver maximum performance and security. Regular Internet web hosting is a great all-rounder and can certainly host WordPress websites as well, but our dedicated WordPress Hosting is purpose-built on our hugely successful Cloud Hosting (on which our architects have fine-tuned the databases, densities and CDN) to deliver the best for your WordPress websites

What are the benefits of VPS Hosting?2020-07-12T02:16:56+08:00

With VPS, you get complete isolation on a physical server for your hosting. Your Virtual Private Server will be unaffected by other users and with root access you can install whatever applications you require on your server. The CPU, RAM, HDD, and Bandwidth allocated to your VPS Hosting package will always be available for your applications. A VPS server gives you all the features of a Dedicated server at an affordable price.

What is a SSL Certificate?2020-07-12T02:14:32+08:00

A SSL Certificate is a digital certificate that is issued for a domain by the Certificate Authority, in this case Comodo. You must purchase a SSL Certificate and then go through a verification process to be issued with the certificate. This verification is conducted by the Certificate Authority.

What is the difference between Cloud Hosting and Shared Hosting?2020-07-12T02:12:40+08:00

A website hosted on shared hosting is placed on the same server as many other sites, that could range from a few to hundreds. In this setup, all websites share Storage, RAM and CPU from the same server. On the contrary, our cloud hosting services offers nearly unlimited ability to handle traffic spikes because of a virtualization layer with a separate CEPH storage cluster and upgradable CPU Core and RAM model. In case if one storage instance is rendered inaccessible, the other instances will be able to serve the stored information due to 3N redundancy.

What is Cloud Hosting?2020-07-12T02:09:17+08:00

Cloud Hosting is the newest form of web hosting that is gaining great popularity over the recent years. The concept of cloud hosting is principally ‘Divide and Rule’. The cluster of servers that work together to meet the resources required for maintaining your website is termed as a cloud.

What is Weebly Website Builder?2020-07-12T02:06:37+08:00

Weebly is a drag-and-drop website builder used by over 40 million people around the world to build beautiful, responsive websites in minutes. All Weebly plans come with advanced ecommerce tools, inventory tracking, supply management and a wide variety of plugins and amazing themes.

Weebly offer Free Stripe payment gateway for Free, Starter and Pro Plans. Users of  their Business plan, you can choose from Stripe, Square, Authorize.net, and Paypal as payment gateways.

What is SiteLock?2020-07-17T21:41:29+08:00

SiteLock is a cloud-based website security solution for small businesses. Its state of the art auto-detection capability for online security threats helps prevent malware injections and more.

The following Website Security Scans are included in SiteLock services:

  • Daily Malware Scan
  • Daily FTP Scanning
  • Website Application Scan
  • SQL Injection Scan
  • Cross Site Scripting (XSS) Scan
Does Shared Web Hosting include Email Hosting as well?2020-07-12T01:57:45+08:00

Yes, it’s included. All of our Shared Hosting plans come along with email services through cPanel Webmail. The storage for these emails is shared with your website hosting space and you can create an unlimited number of email hosting accounts. However, if you wish to use a comprehensive email suite with chat and collaboration tools, you can opt for Professional Enterprise Email.

What is Shared Hosting?2020-07-12T01:50:34+08:00

Shared Hosting is a popular option for any personal or business website that is just getting started online. It is sometimes called shared services or virtual hosting as multiple websites share the same server, thus reducing the cost for all.

Reseller Hosting FAQs

Can my Linux Reseller Hosting plan be upgraded when needed?2020-07-16T00:01:11+08:00

Yes. As your business requirements grow, you can upgrade your Reseller Web Hosting plan accordingly. The difference in price of the hosting plan must be paid in order to choose an upgrade.

How do I migrate my Reseller Hosting to Qaasoo from my existing web host?2020-07-16T00:00:04+08:00

Migration to our Linux Reseller Hosting services is absolutely FREE as long as the following points hold true for your current Hosting Package at a different provider:

  • Your Package should be managed using cPanel
  • Each website does not use more than a maximum of 4GB of disk space
  • Your Package should not have more than 50 cPanel accounts. If you do have more than 50 cPanel accounts, the additional accounts will be migrated at $1/account
What exactly is Reseller Hosting?2020-07-16T00:03:25+08:00

Reseller Hosting is a variant of Web Hosting which provides you with substantially high Disk Space and Bandwidth which you can use to resell to multiple clients or build a few large projects / websites on for your clients. Reseller Hosting typically includes Hosting Management and Billing Management software that lets you create smaller plans or packages that you can sell further to your customers for a profit and hence the name Reseller Hosting.

Reseller Hosting allows you to host multiple clients and allow them to manage their own orders independently. With Reseller Hosting you can become a web hosting provider without having to manage your own web server or datacenter. You can create your own custom hosting plans on our hosting infrastructure, use your brand name and sell it to your customers!

WordPress Hosting FAQs

What is WordPress Hosting?2020-07-16T00:31:09+08:00

WordPress is an open-source Content Management System (CMS) / blogging platform that allows the creation of a website in PHP without the need to code. WordPress Hosting is a web hosting product that is optimized for WordPress, usually comes with WordPress pre-installed and also has a custom panel to manage the order. Our WordPress Hosting plans are hosted on the Cloud and are designed to deliver speed, optimized security, backups, scalability and automatic updates.

What are the benefits of WordPress Hosting?2020-07-16T00:06:30+08:00

If you own a website which receives medium-to-high traffic and has been seeing performance issues, you should consider our WordPress hosting on the Cloud, which will provide you with a rock-solid foundation to support high traffic. You should see an improvement in your website performance (including page load times) as soon as you shift to WordPress Hosting. In addition to this, we update your WordPress core automatically to give you a secure and hassle-free hosting experience.

What is the difference between WordPress Hosting and other hosting plans?2020-07-16T00:31:32+08:00

WordPress Hosting provides your WordPress blogs / websites with a highly optimized environment to deliver maximum performance and security. Regular Internet web hosting is a great all-rounder and can certainly host WordPress websites as well, but our dedicated WordPress Hosting is purpose-built on our hugely successful Cloud Hosting (on which our architects have fine-tuned the databases, densities and CDN) to deliver the best for your WordPress websites

Technical Hosting FAQs

What is Network‐attached Storage (NAS)?2020-07-20T21:32:41+08:00

What is Network‐attached Storage (NAS)?

Network‐attached storage (NAS) is a system that uses a redundant array of disks (RAID) to create virtual disks comprising multiple disks and provide network services such as FTP, SSH, and WebDAV.

Using these services, the NAS’s virtual disks store data about individuals or groups, making them a critical analysis target for digital forensics. Well‐known storage manufacturers like Seagate, Synology, and NETGEAR use Linux‐based software RAID, and they usually support Berkeley RAID (e.g., RAID 0, 1, 5, 6, and 10) as well as self‐developed hybrid RAID.

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Network Attached Storage (NAS) provides an array of storage devices to provide storage and act as a file server. Clients can use a variety of protocols such as Network File System (NFS) and Common Internet File System (CiFS) to access and maintain the NAS server. NAS devices are used in RAID implementation as well. NAS helps in centralizing storage, and it optimizes disk utilization.

NAS provides high availability for storage using RAID and clustering features. It offers many availability-required features such as load balancing and fault tolerance. NAS devices are predominantly used for file sharing purposes.


  1. onlinelibrary.wiley.com
  2. sciencedirect.com


What is NGINX ?2020-07-17T21:38:20+08:00

What is NGINX ?

NGINX (pronounced engine-X) was developed by Russian, Igor Sysoev in 2002 and released to public in 2004 to solve C10K problem of 10,000 simultaneous connections.

NGINX is one of the most common free, open source web servers that adapted a modular, asynchronous, event based, non-blocking architecture, which works well to deliver tens of thousands of concurrent connections on a server with typical hardware.  NGINX offers great performance and optimal resource utilization to its administrators and ideal choice for high-traffic websites

What is Plesk Control Panel?2020-07-17T01:16:22+08:00

Plesk control panel is a Windows and Linux compatible internet web hosting control panel that allows you to easily manage the different aspects of your hosting account such as – files, applications, customer accounts as well as email accounts on the server. It provides users with a simple and convenient GUI (Graphical User Interface) that enables one to start their hosting business quickly and maintain it without many efforts.

Plesk positions itself as being a comprehensive website hosting platform that brings everything you need—technical features, security options, and automation tools—all into one place.

Know More: What is Site Lock?

Our Plesk VPS hosting offers Plesk installation on Linux distros only.

You can use Plesk control panel to:

  • Create your website
  • Create a database
  • Create a mail account
  • Add a custom DNS record
  • Take a backup of your website

In addition to this, we also can manage user account and web hosting, upload content, manage web applications and add domain aliases.

What makes Plesk control panel Unique?

SSL-security with just one click:

SSL is key to good website security, everyone knows that – even if you’ve never hosted or owned a website. But website owners often find that setting up and updating SSL configurations can be a real difficulty. However, the SSL scene has changed and new services now make it easier. So, Plesk can automatically retrieve and set up your SSL certificates while also ensuring your web server is configured to only make use of HTTPS, not the insecure HTTP layer. Plesk also automatically renews your SSL certificates. With Plesk you won’t need to worry about manually securing your websites any longer. Furthermore, using Plesk you also get all the detail you need to know when your server is getting attacked.

Effortless WordPress security:

Security is, without doubt, an important theme for website owners – and securing WordPress is just as important. But, like SSL certificates, WordPress security can be a tricky and time-consuming affair. Again, Plesk makes matters easier by allowing you to secure your WordPress instances with just one click. Plesk automatically ensures security patches are installed, alongside all bug fixes – it monitors WordPress updates around the clock.


Cross-platform integration makes life easier for website owners and for developers. Plesk has two very useful integrations. First, many developers are highly dependent on Git. Plesk has offered support for Git integration from version 12.5 and up thanks to its Gitman extension, and it is relatively unique amongst hosting control panels, in this respect. Another key integration offered by Plesk is Docker – offered since 2016. In fact, you can access more than 200,000 Docker images from Plesk and you can launch Docker from Plesk without resorting to a CLI. In fact, log in to Plesk, and you will see a big range of Plesk extensions – all there to help making manage your website a lot easier

Reference: Plesk.com

What is NoSQL Databases?2020-07-17T00:10:07+08:00

NoSQL databases (commonly interpreted by developers as not only SQL databases and not no SQL) is an emerging alternative to the most widely used relational databases.

Non-Relational databases, such as the NoSQL class of Databases, are playing a major role as an enabler technology to manipulate emerging dramatically structure  data that is becoming increasingly flexible.

Know More: What is SSL Certificate?

Though the concept of NOSQL was developed a long time ago, it was after the introduction of database as a service (DBaaS) that it gained a prominent
recognition. Because of the high scalability provided by NOSQL, it was seen as a major competitor to the relational database model.

Unlike RDBMS, NOSQL databases are designed to easily scale out as and when they grow. Most NOSQL systems have removed the multi-platform support and some extra unnecessary features of RDBMS, making them much more lightweight and efficient than their RDMS counterparts.

The NOSQL data model does not guarantee ACID properties (Atomicity, Consistency, Isolation and Durability) but instead it guarantees BASE properties (Basically Available, Soft state, Eventual consistency).

Advantages of NOSQL over Relational

  • Provides a wide range of data models to choose from
  • Easily scalable
  • Database administrators are not required
  • Some of the NOSQL DBaaS providers like Riak and Cassandra are programmed to handle hardware failures
  • Faster, more efficient and flexible
  • Has evolved at a very high pace

Disadvantages of NOSQL over Relational

  • Immature
  • No standard query language
  • Some NOSQL databases are not ACID compliant
  • No standard interface
  • Maintenance is difficult

Source: Researchgate.net

What is KVM VPS Server Technology?2020-07-16T00:37:23+08:00

Kernel-based Virtual Machine (KVM) is a virtualization infrastructure for the Linux kernel that turns it into a hypervisor, a program that allows multiple operating systems to share a single hardware host. With KVM, we offer VPS hosting that is both powerful and easy to use, and by building our servers with state-of-the-art components, we unlock truly breakneck speed.

KVM  interface in Linux servers which ensures fantastic performance and security while guaranteeing highly optimized resource isolation. Use of KVM in our VPS Servers allows us to deliver tremendous processing power and throughput that your applications / websites need.

What storage architecture is used by your Cloud Hosting Services?2020-07-15T23:56:36+08:00

The storage architecture used by our Cloud Hosting is Ceph Storage. It gives a 3N level of redundancy. In regards to computing, it is completely distributed without any point of failure, scalable to the exabyte level and also freely available. It also replicates data and makes it fault-tolerant, and requires no specific hardware support. Ceph is designed in a fashion to result in both self-healing and self-managing, thus aiming to minimize administration time and other costs.

What is Varnish Cache?2020-07-15T23:55:09+08:00

Varnish cache is a web application accelerator that can speed up your website by 10k. Varnish is mostly used for content heavy websites. Caching is used by the top 10k websites with high-traffic including Wikipedia and many online news sites such as The New York Times, The Hindu, The Guardian, etc. It is also used by social and content sites such as Facebook, Twitter, Vimeo, and Tumblr.

Knowledge FAQs

What is Virtualization?2020-07-22T17:04:17+08:00

What is Virtualization?

Virtualization is the ability to run multiple operating systems on a single physical system and share the underlying hardware resources.It has become a key technology in Data Center and cloud computing and helps to provide resource sharing characteristics, scalability, dynamic architectures and also provide the ability of Virtual Machine migration between Physical System for load balancing. It is used as a base for provisioning services to the client.

According to SNIA, virtualization is defined as, “The act of abstracting, hiding, or isolating the internal functions of a storage (sub)system or service from applications, host computers, or general network resources, for the purpose of enabling application and network – independent management
of storage or data”. It is the process by which one computer hosts the appearance of many computers.

In a virtualized environment and there are three main components, namely:

  • host – The host component represents the original physical system where the guest systems are managed.
  • virtualization layer – The virtualization layer component recreates the environment where the guest will operate.
  • guest- The guest component interacts with the virtualization layer directly rather than host system.

Virtualization technology is considered to be one of the most important factors behind the scalability characteristic of cloud computing. One of its
attractive features is the ability to utilize compute power more efficiently. Specifically, virtualization provides an opportunity to consolidate multiple Virtual Machine instances running on under-utilized computers into fewer hosts, enabling many of the computers to be turned-off, and thereby resulting in substantial energy savings.

Here, the resources of one Physical System are partitioned into pool of logical resources and rearranged into Virtual Machines. This shows a significant increase in the utilization of a single Physical System by running heterogeneous application stacks on one and the same machine. This results in a huge time and effort saving along with scalability and reusability.

Without virtualization, all machines require same power, emit same heat and need same physical space. Moreover, the setup cost, maintenance overhead, support overhead, cost per hardware etc. are also reduced but are directly proportional to the number of machines.

Adapted from: rrjournals.com

What is Web Scraping?2020-07-19T01:12:50+08:00

What is Web scraping? Web Scraping is also known by some other names like web harvesting and web data extraction basically is used for extraction of data from the websites on the world wide web. In other words, it can be defined as the process consisting of the extraction and combination of content gathered from the web in a systematic manner

Software applications are available for doing the web scrapping which may do their work of accessing the World Wide Web using Hypertext Transfer Protocol or web browser. Web scraping can also be done manually by the user but is preferably done in an automated fashion implemented using a bot or web crawler. In this, some software also known as web robot is mimicking the browsing between the web and the human in a conventional web traversal.

This robot may gather the data from as many websites as needed and the parsing of the contents is done to easily find and fetch the data required and stores them in the structures as desired.

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Generally, this task of web scraping is somewhat similar to copying; in this particular data is collected and copied from the Internet into some manageable and readable storage structure like some spreadsheets or databases.

In this process, the web page is downloaded or fetched (it happens whenever the browser opens up some pages) first and saved for later use and then the data is extracted from it. Hence we can say that web crawling is an important component of the process.

At the second step of the process the content present in the page is parsed, searched or some type of reformatting is done to understand the content for the data to get it inserted into the spreadsheets or database by copying. Generally, the web scrapping software may sometime take a part of the page which can be useful for the authority for some other purpose.

Web Scraping is being used in various things in today’s life like in advertisements and marketing generally by contact scraping and also an important part of the application made for data mining and web mining, and sometimes used to do some price comparisons, for online price change monitoring, weather data monitoring, research and for providing a service to the user where the content comprises of more than one source also known as web mashup for instance, like trivago.com application.

Source: igi-global.com